Terms of Service

Last Updated: January 13, 2026

Overview

These Terms of Service ("Terms") govern your access to and use of the rtob.dev website and technical advisory services provided by Ronan O'Brien ("Consultant", "we", "our", or "us").

By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Services Overview

rtob.dev provides technical advisory and consulting services focused on:

• Cloud infrastructure design and implementation (Azure, AWS)
• Infrastructure as Code (Terraform, OpenTofu, Bicep)
• DevOps and CI/CD pipeline optimization
• Identity and access management
• Security posture assessment and improvement
• Device management and endpoint security
• Technical advisory for business decision-makers

Engagement Terms

Consultations and Briefings

Initial consultations and briefings are provided to assess fit and scope potential engagements. These sessions do not constitute formal professional advice unless explicitly agreed in writing.

Formal Engagements

Professional services engagements are governed by separate written agreements that define:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Confidentiality obligations
• Intellectual property rights
• Termination conditions

Professional Standards

All services are provided in accordance with:

• Industry best practices and standards
• Relevant vendor certifications (Microsoft Azure, AWS, HashiCorp)
• Australian professional consulting standards
• Applicable data protection and privacy laws

Client Responsibilities

When engaging our services, clients agree to:

• Provide accurate and complete information relevant to the engagement
• Grant necessary access to systems and documentation as required
• Respond to requests for information in a timely manner
• Maintain appropriate backups of critical systems and data
• Implement recommended changes according to agreed timelines and procedures
• Comply with all applicable laws and regulations

Intellectual Property

Website Content

All content on this website, including text, graphics, logos, and code examples, is the property of rtob.dev or its content suppliers and is protected by copyright and intellectual property laws.

Client Work Product

Ownership of deliverables and intellectual property created during engagements is defined in individual service agreements. Generally:

• Custom code and configurations developed specifically for clients are transferred upon full payment
• Pre-existing methodologies, frameworks, and tools remain the property of the Consultant
• Third-party software and services are subject to their respective licenses

Confidentiality

We treat all client information as confidential and implement appropriate measures to protect it. Confidentiality terms are detailed in individual engagement agreements and may include:

• Non-disclosure of sensitive business information
• Protection of technical architecture details
• Secure handling of access credentials
• Data retention and destruction procedures

Limitation of Liability

To the maximum extent permitted by law, the Consultant shall not be liable for:

• Indirect, incidental, special, or consequential damages arising from use of our services
• Loss of profits, revenue, data, or business opportunities
• System downtime or interruptions during implementation or maintenance
• Actions taken by clients based on recommendations without proper testing
• Third-party service failures or security breaches beyond our control

Our total liability under any engagement shall not exceed the fees paid for the specific services giving rise to the claim.

No Warranty

Services are provided "as is" without warranties of any kind, either express or implied. While we strive for excellence, we do not guarantee:

• Specific outcomes or business results from implemented solutions
• Compatibility with all existing systems or future requirements
• Uninterrupted or error-free operation of implemented systems
• Prevention of all security vulnerabilities or breaches

Insurance and Indemnification

The Consultant maintains appropriate professional indemnity insurance for consulting services. Clients agree to indemnify and hold harmless the Consultant from claims arising from:

• Client's failure to follow documented recommendations
• Unauthorized modifications to implemented solutions
• Violations of third-party licenses or terms of service
• Client's breach of confidentiality obligations

Termination

Either party may terminate an engagement:

• With written notice as specified in the engagement agreement
• Immediately for material breach of terms
• For non-payment of fees within specified timeframes

Upon termination:

• Client remains responsible for fees for work completed to date
• Consultant will provide documentation for work completed, subject to payment
• Confidentiality obligations continue beyond termination
• Access credentials and materials must be returned or destroyed

Dispute Resolution

In the event of a dispute arising from these Terms or any engagement:

1. Parties agree to first attempt resolution through good faith negotiation
2. If negotiation fails, parties may pursue mediation before formal legal proceedings
3. Any legal disputes shall be governed by the laws of Victoria, Australia
4. Parties submit to the exclusive jurisdiction of the courts of Victoria

Third-Party Services

Our services may involve or recommend third-party platforms, software, or services (e.g., Azure, AWS, GitHub). Use of these services is subject to their respective terms and conditions. We are not responsible for:

• Third-party service availability or performance
• Changes to third-party pricing or features
• Third-party data practices or security breaches
• Compatibility issues with third-party services

Website Use

Acceptable Use

When using this website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property or privacy rights
• Distribute viruses, malware, or other harmful code
• Attempt unauthorized access to systems or data
• Scrape, harvest, or collect user information
• Interfere with the proper functioning of the website

Links to Third-Party Websites

This website may contain links to external sites. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this website with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with any separate written engagement agreements, constitute the entire agreement between you and rtob.dev regarding our services and supersede all prior agreements and understandings.

Contact Information

For questions about these Terms of Service or to discuss a potential engagement:

• Email: hello@rtob.dev
• Website: rtob.dev/contact

These Terms of Service are provided for transparency and to establish clear expectations for professional engagements. For specific project terms, please refer to your individual service agreement.